Training Tiger competence tracking dashboard showing employee training status

ISO 9001 Competence Tracking

ISO 9001 Competence Tracking Software — Clause 7.2 Made Simple

Your team is competent. Your records should prove it. Training Tiger documents training completion, verifies understanding, and generates audit-ready competence records — so you always have the evidence Clause 7.2 requires.

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Built with practitioners, not around them

“We didn't build Training Tiger in a vacuum. Every feature was designed with a certified quality manager and auditor who's sat across the table from ISO auditors — and knows exactly what they look for.”

— Developed with a certified ISO 9001 quality manager & auditor

Common Challenges

Competence Records Shouldn't Be This Hard

"I have training records in five different places"

Sign-off sheets in binders, emails in inboxes, certificates in HR folders. When an auditor asks for evidence of competence, you're digging through all of them.

"I can prove they attended — but not that they understood"

An attendance signature doesn't satisfy Clause 7.2. Auditors want evidence that employees actually absorbed the material, not just that they were in the room.

"When documents change, I lose track of who needs retraining"

A procedure gets revised and suddenly the training records for a dozen people are out of date. There's no system flagging who still needs to be retrained.

ISO 9001 Requirements

What ISO 9001 Clause 7.2 Requires

Clause 7.2 (Competence) is one of the most audited sections of the standard. It requires you to:

Determine competence — identify what training each role needs
Ensure competence — provide training or take other actions to achieve it
Verify competence — confirm employees actually understand the material
Retain evidence — keep documented records that prove all of the above

A spreadsheet can track who attended a training session. It can't verify they understood it, and it won't update itself when documents change. That's the gap Training Tiger closes.

The Solution

Competence Tracking That Actually Works

Training Tiger handles competence tracking automatically — from assignment to verification to audit export.

Training Tied to Documents

Assign SOPs, work instructions, and procedures directly to employees or groups. Training requirements are defined by what people actually need to know.

Verified Understanding

AI-generated quizzes verify comprehension. Read-and-acknowledge captures attestation. Evidence that goes beyond a signature.

Automatic Retraining

When a procedure is updated, Training Tiger flags everyone trained on the old version and queues them for retraining. No manual tracking.

One-Click Audit Export

Pull a complete training history for any employee — or your entire team — as a CSV. Timestamps, document versions, quiz scores, all in one place.

Real-Time Dashboard

See your team's training status at a glance. Know who's current, who's pending, and where the gaps are — before your auditor asks.

Auto-Generated Skills Matrix

Your competence data feeds directly into an auto-generated skills matrix. Always current, always exportable, always audit-ready.

Process

How It Works

1
Upload Your Documents
SOPs, work instructions, policies. Assign them to the employees or groups who need training.
2
Employees Complete Training
They read the document and either acknowledge or pass a quiz. Real comprehension, documented.
3
Records Update Automatically
Completions are timestamped and stored. Your competence records reflect reality, not last month's spreadsheet.
4
Export for Auditors
One click gives you a complete training history. No scrambling, no digging through files.

FAQ

Common Questions

What is competence tracking under ISO 9001?

Competence tracking is the process of documenting that employees have the skills and training needed to do their jobs. ISO 9001 Clause 7.2 requires organizations to determine competence requirements, ensure employees meet them, and retain evidence — typically training records, certifications, or verified assessments.

How do I prove competence for an ISO 9001 audit?

Auditors look for documented evidence that employees are trained on the procedures relevant to their role, that training was verified (not just attended), and that records are current. Training Tiger provides timestamped completion records, quiz scores, and a full audit trail for every employee.

What's the difference between attendance and competence?

Attendance proves someone was present. Competence proves they understood the material. Clause 7.2 requires competence, not just attendance — which is why auditors often ask how you verify understanding, not just whether training happened.

How does Training Tiger verify employee competence?

Two ways: read-and-acknowledge (for straightforward documents) and AI-generated quizzes (for documents where comprehension matters). Both create documented evidence that the employee engaged with the material.

What happens when a document is revised?

Training Tiger automatically identifies everyone who was trained on the previous version and flags them for retraining. You don't have to track it manually — the system handles it.

Can I export competence records for auditors?

Yes. One click exports a complete training history for any employee, document, or your entire organization — including timestamps, document versions, and quiz scores.

Stop chasing training records

Training Tiger tracks competence automatically — so your records are always current and your audits are never a scramble.

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ISO 9001